Shipping Policy

🛍 Delivery Time
Inside Dhaka City: 2–3 business days.

Outside Dhaka City: 2–5 business days.

Note: Delivery time may vary depending on your location, product availability, and courier service efficiency.

🚚 Delivery Charges
Dhaka City: ৳80

Outside Dhaka: ৳130
Final delivery charge will be shown at checkout.

💳 Payment Options
Cash on Delivery (COD): Available across Bangladesh.

Online Payment: Secure payment via bKash, Nagad, and debit/credit cards.

📦 Order Processing
Orders are processed and handed over to our courier partner within 24 hours of confirmation.

Once dispatched, you will receive a tracking number via SMS or email.

🔁 Delivery Delays
Deliveries may be delayed due to natural disasters, public holidays, or other unforeseen situations.

In such cases, we will keep you informed and provide an updated delivery timeline.

📞 Contact Us
If you have any questions or need help with your delivery, please contact us:

📧 Email: support@shanroz.com

📞 Phone: [01890600383]

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