Shipping Policy
🛍 Delivery Time
Inside Dhaka City: 2–3 business days.
Outside Dhaka City: 2–5 business days.
Note: Delivery time may vary depending on your location, product availability, and courier service efficiency.
🚚 Delivery Charges
Dhaka City: ৳80
Outside Dhaka: ৳130
Final delivery charge will be shown at checkout.
💳 Payment Options
Cash on Delivery (COD): Available across Bangladesh.
Online Payment: Secure payment via bKash, Nagad, and debit/credit cards.
📦 Order Processing
Orders are processed and handed over to our courier partner within 24 hours of confirmation.
Once dispatched, you will receive a tracking number via SMS or email.
🔁 Delivery Delays
Deliveries may be delayed due to natural disasters, public holidays, or other unforeseen situations.
In such cases, we will keep you informed and provide an updated delivery timeline.
📞 Contact Us
If you have any questions or need help with your delivery, please contact us:
📧 Email: support@shanroz.com
📞 Phone: [01890600383]