Welcome to Shanroz (https://shanroz.com). Your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect
When you visit our site or make a purchase, we may collect the following information:

• Personal Information: Name, phone number, email address, billing and shipping address.
• Payment Information: We use secure third-party payment gateways. We do not store your full credit/debit card information.
• Usage Data: IP address, browser type, referring pages, time spent on the site, and other analytics data.

 

2. How We Use Your Information
We use the collected information for the following purposes:

• To process your orders and deliver products.
• To communicate with you about your order or inquiries.
• To improve our website and customer service.
• To send you promotional offers (only if you subscribe).

 

3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with:

• Delivery partners to ensure product delivery.
• Payment processors for secure transactions.
• Legal authorities, if required by law.

 

4. Cookies
We use cookies to:

• Enhance your browsing experience.
• Remember items in your cart.
• Understand how users interact with our site.
• You can control cookies through your browser settings.

 

5. Data Security
We take appropriate measures to protect your personal data from unauthorized access, disclosure, or destruction.

6. Your Rights You have the right to:

• Access the personal data we hold about you.
• Request corrections or deletions of your data.
• Opt out of promotional emails at any time.

 

7. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new “Last Updated” date.

8. Contact Us
If you have any questions or concerns, please contact us at:
📧 Email: support@shanroz.com
📞 Phone: [01890600383]